Terms and conditions

Who we are

Payfound is a trade name of Jufest (KvK number 99745305, VAT number NL005407240B07, Populierendreef 964, 2272 HG Voorburg, hello@payfound.app). Payfound provides a service that follows up your unpaid invoices.

By 'you' we mean the business that has an account with us.

What Payfound does

We connect to your accounting software (Moneybird, Exact Online, SnelStart, e-Boekhouden or Twinfield) or to a CSV or Excel upload. Then we follow up unpaid invoices in your name.

We do this with email reminders, SMS messages, phone calls by an AI assistant that says it is an AI assistant, and formal notices (ingebrekestelling) by email and optionally by post.

We calculate the statutory late-payment compensation (art. 6:96 BW, minimum €40) and the statutory commercial interest (art. 6:119a BW) with code, not with AI.

Friendly reminders only for some debtors

Is the client who owes you money a natural person, sole trader (eenmanszaak), VOF, maatschap, zzp or a legal form we do not know? Then we only send friendly reminders with a payment link.

Authorization and your approval

Nothing goes out without your authorization. You sign it in the app.

A hand-over to a lawyer or bailiff is only ever a proposal. We never hand over a claim without your explicit approval for that case.

Your responsibilities

You are responsible for the correctness of your invoice data. You also make sure you have a legal basis to contact your clients.

How we handle personal data is set out in the privacy statement and in the data processing agreement.

Pricing and payment

You pay a monthly subscription, excluding VAT. Start costs €49 per month (up to 50 invoices per month), Groei €99 (up to 200) and Pro €199 (up to 500).

On top of that, you pay 10% of the overdue money we collect on invoices that were more than 30 days overdue when we collected them. You pay 30% of the late fees and interest we collect, for both forward and backlog claims.

Texts and call minutes are included in each plan up to a fixed bundle. Above that, we charge per unit, as shown in the app. Payfound pays for letters, registered too. We bill monthly through Mollie.

Free trial and cancelling

You start with a 14-day free trial.

You can cancel monthly.

Liability

Our liability is limited to the fees you paid us in the last 12 months. This is a draft clause that a lawyer still has to review.

Changes and governing law

If we want to change these terms, we tell you 30 days in advance.

Dutch law applies to these terms.